As a coach and mediator with a background in business administration, Francis supports people and companies in change processes. He considers personal development to be a cornerstone of effective self- and corporate management. He is convinced that empathy and a good dose of plain language help people to get involved in the process quickly. The mix of methods consisting of structure and chaos promotes creativity and allows new solutions to emerge.
Francis speaks four languages GER-FR-NL-ENG and has a degree in business administration. His 30 years of experience in customer care as well as in the management and consulting profit and non-profit organizations allow him to adapt quickly to very different contexts.

His qualifications:

• Mediator in teams and organizations (Business Mediation Centre, Königswinter)
• Certified Business Coach (ILP Fachschule, Rhein-Main)
• Active listening according to Th. Gordon (Ecole de l’Ecoute Active, Liège/Belgium)
• Teaching qualification (HEC Liège/Belgium)
• Diploma in Business Administration (HEC Liège/Belgium)

His topics:

• Process support in SMEs and socio-cultural institutions
• Management and team development
• Coaching in connection with personal development
• Health coaching

Training languages: German, French, English and Dutch